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投稿者投稿
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Dana Frerichsゲスト
Be Our Guest
Perfecting the Art of Customer Service
by Walt Disney Company, Michael D. Eisner, Theodore Kinni- Author: Walt Disney Company, Michael D. Eisner, Theodore Kinni
- ISBN: 9780786853946 (0786853948)
- Language: english
- Release date: June 1, 2003
- Format: paperback, 208 pages
- Genres: business, leadership, management, buisness, design, education
- Publisher: Disney Editions
About The Book
Reveals the behind-the-scenes strategies, principles, and processes of the Disney approach to exceptional customer service, which emphasizes the best ways to provide quality service to one’s customers. Reprint. 25,000 first printing.
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